GromitContact

Privacy Policy

Effective date: April 20, 2026 · Last updated: April 20, 2026

Gromit LLC ("Gromit," "we," "us," or "our") operates an AI-powered communication platform for custom homebuilders. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services.

Information We Collect

We may collect the following information:

  • Contact information: name, email address, and phone number
  • Communication data: messages sent through our platform, including text messages and chat conversations
  • Inquiry details: information you provide about your homebuilding project, such as budget, timeline, and location preferences
  • Usage data: how you interact with our services, including pages visited and features used

How We Use Your Information

We use the information we collect to:

  • Provide AI-powered communication services between homebuyers and builders
  • Send SMS/text messages related to your inquiry or the services you have requested
  • Facilitate introductions between you and relevant homebuilders
  • Improve and develop our services
  • Respond to your questions and support requests

SMS/Text Messaging

By providing your phone number through our platform, you consent to receive SMS/text messages from Gromit related to your inquiry or the services you have engaged with. Regarding text messaging:

  • Message frequency varies based on your interaction
  • Message and data rates may apply
  • To opt out: reply STOP to any message at any time to unsubscribe from further text messages
  • For help: reply HELP to any message for assistance
  • We do not sell, rent, or share your phone number with third parties for their marketing purposes
  • Carriers are not liable for delayed or undelivered messages

How We Share Information

We share your information only in the following circumstances:

  • With homebuilders: we share your inquiry details with the specific builder(s) you have expressed interest in
  • Service providers: we use third-party services (such as Twilio for messaging) to operate our platform. These providers only access your data as needed to perform services on our behalf
  • Legal requirements: we may disclose information if required by law or to protect our rights

We do not sell your personal data.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of text message communications at any time

Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: